Terms of Service

Last updated: January 2025

Welcome to WhosWhere (whoswhere.app). These Terms of Service ("Terms") govern your access to and use of the WhosWhere service, including our website, applications, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Service Description

WhosWhere provides a hybrid work coordination platform that allows employees to indicate their daily work location (home, office, or unwell) and view where their colleagues are working. The Service is designed for organisations with hybrid work policies.

WhosWhere is provided as a Software-as-a-Service (SaaS) solution accessible via web browsers and, in future, mobile applications.

2. User Obligations

By using the Service, you agree to:

  • Provide accurate and complete information during registration
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorised use of your account
  • Use the Service only for lawful purposes and in accordance with these Terms
  • Not attempt to gain unauthorised access to the Service or other users' accounts
  • Not interfere with or disrupt the Service or servers connected to the Service
  • Not use automated systems (bots, scripts) to access the Service without prior written consent

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate your access if we believe you have violated these Terms.

3. Data Handling and Privacy

Your privacy is important to us. Our collection, use, and disclosure of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to our collection and use of your data as described in the Privacy Policy, including your name, email address, phone number, and check-in location data.

4. Company Administrator Responsibilities

If you register as a Company Administrator, you represent and warrant that:

  • You have the authority to bind your organisation to these Terms
  • You will only invite individuals who are employed by or associated with your organisation
  • You are responsible for managing user access and ensuring compliance with these Terms
  • You will promptly remove access for users who leave your organisation

5. Subscription and Payment

WhosWhere offers both free and paid subscription tiers. Paid subscriptions are billed monthly or annually in advance. By subscribing to a paid plan, you authorise us to charge your chosen payment method.

Subscription fees are non-refundable except as required by law or as otherwise stated in these Terms. You may cancel your subscription at any time, and cancellation will take effect at the end of your current billing period.

We reserve the right to change our pricing at any time. Price changes will be communicated to you at least 30 days in advance and will take effect at your next renewal date.

6. Intellectual Property

The Service, including all content, features, and functionality, is owned by WhosWhere and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

You retain ownership of any data you submit to the Service. By submitting data, you grant us a licence to use, store, and process that data solely to provide the Service to you.

7. Limitation of Liability

To the fullest extent permitted by law, WhosWhere shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from or related to these Terms or the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

8. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

You may terminate your account at any time by contacting us or using the account deletion feature within the Service.

Upon termination, your right to use the Service will immediately cease. We may delete your data in accordance with our data retention policies, except where we are required by law to retain it.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the changes taking effect.

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

11. Contact Information

If you have any questions about these Terms, please contact us:

By using WhosWhere, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.